OTHAYA-MUKURWEINI WATER AND SANITATION PLC

We are replacing Faulty / Stuck/ Leaking/ Broken water meters. The exercise is ongoing from April - June 2026.

Reports to: Managing Director.
In charge of: Finance and Commercial operations of the company
Responsible for: Revenue Officer, Finance Accountant, Management Accountant, Metering
Officer and Customer Relations Officer

This training promotes a customer-focused culture, professionalism and accountability while equipping staff with skills in customer care, communication, and service efficiency to improve overall service delivery and customer satisfaction.